Shipping & Return
Closet Connection Resale offers free shipping over any order over $200. We charge standard USPS shipping service for all orders under $200.
Return must be requested within 24 hours of the receipt of the item. 24 hours will be recorded based on the shipment tracking history record. An item will be NOT allegeable for return if you notify us the intention of return 24 hours after the item has been delivered without exception.
You must communicate the intention to return via email; firstname.lastname@example.org. Return request via any other methods (i.e. Facebook msg, Instagram DM, phone call etc.) will be disregarded.
All return will entail $50 restocking fees without exceptions.
We do offer 100% return with no restocking free in case an item has been deemed as not an authentic designer item by well-reputed 3rd party authentication services. When complaint is received, you will have 30 days to employ a 3rd party authenticator and get back to us.